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Privacy Policy

Privacy Policy

At Baby Steps 5D Imaging INC., we understand that privacy is of utmost importance, especially when it comes to personal and pregnancy-related information. We are committed to ensuring that any data collected from our clients is handled with the highest level of confidentiality and security. This Privacy Policy outlines how we collect, use, store, and protect your information when you visit our website, book an appointment, or participate in an ultrasound session at our facility.

By accessing our website (https://babysteps5d.ca/) or using our services, you acknowledge that you have read and understood our Privacy Policy, and you agree to the collection, use, and storage of your information as described in this document. If you do not agree with any part of this policy, we kindly ask that you refrain from using our services.

Information We Collect

When you interact with Baby Steps 5D Imaging INC., we collect various types of information to ensure seamless appointment scheduling, provide high-quality ultrasound services, and enhance your overall experience.

Personal Information

When booking an appointment or making an inquiry, we may collect the following personal details:

  • Full name
  • Email address
  • Phone number
  • Expected due date
  • Preferred appointment date and time

This information allows us to schedule appointments, send confirmations and reminders, and provide better customer service.

Payment Information

When making a payment, whether online or in person, we may collect:

  • Payment details (such as credit card or debit card information)
  • Billing address

We do not store or process credit card information directly. All payments are securely processed through third-party payment providers that comply with industry security standards (PCI-DSS compliance) to ensure your financial information remains safe.

Medical Information

Because our services are entertainment-based and non-diagnostic, we do not collect or store any medical records or health-related information. However, we may ask for pregnancy-related details (such as gestational age or any relevant pregnancy considerations) to personalize your ultrasound experience.

Website & Browsing Information

When you visit our website, we may collect certain non-personal information, including:

  • IP address
  • Browser type and version
  • Device type
  • Pages visited on our website
  • Time spent on our website
  • Referring to websites or sources

This data is gathered through cookies and tracking technologies to improve website functionality, enhance user experience, and analyze traffic patterns.

How We Use Your Information

We use the collected information in the following ways:

  • To Schedule & Confirm Appointments: We use your name, contact details, and due date to book ultrasound sessions and send appointment confirmations or reminders via email or SMS.
  • To Process Payments Securely: Your payment details are used strictly for processing transactions through secure third-party providers.
  • To Provide Customer Support: If you contact us with inquiries or concerns, we use your information to respond efficiently and provide relevant assistance.
  • To Improve Our Services: Website data helps us enhance user experience, streamline booking processes, and identify areas for improvement.
  • To Send Promotional Offers & Updates: If you opt-in, we may send you exclusive offers, updates about new services, or information about upcoming promotions. You can opt out at any time.
  • To Maintain Legal & Security Compliance: In rare cases, we may use your information to comply with legal requirements or protect against fraud and security threats.

How We Store & Protect Your Data

We take the security of your personal information seriously and have implemented measures to prevent unauthorized access, loss, misuse, or disclosure.

  • All stored data is encrypted and protected by industry-standard security protocols.
  • We use secure cloud storage with restricted access, ensuring that only authorized personnel can access client information.
  • Payment transactions are processed through PCI-DSS compliant payment gateways, ensuring the safety of your financial data.
  • We conduct regular security audits to identify and address potential vulnerabilities in our systems.

Despite our best efforts, no online system is completely secure. We encourage clients to use strong passwords and avoid sharing sensitive information through unsecured channels.

Data Sharing & Third-Party Involvement

At Baby Steps 5D Imaging INC., we do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers under the following circumstances:

  • Payment Processors: To facilitate secure payments, we work with third-party payment gateways that comply with the highest security standards.
  • Marketing & Communication Tools: If you have opted in for promotional updates, we may use third-party email or SMS services to send notifications.
  • Legal Compliance & Law Enforcement: If required by law, we may disclose information to regulatory authorities, law enforcement agencies, or legal representatives.

All third-party partners are contractually obligated to handle your data with the same level of security and confidentiality as we do.

Your Privacy Rights

We believe in transparency and giving our clients control over their personal data. You have the right to:

  • Access Your Information: You may request a copy of the personal data we have stored about you.
  • Request Data Deletion: You may ask us to delete your personal information from our records, except where retention is required for legal or operational reasons.
  • Update or Correct Your Information: If your contact details or other personal information change, you can request an update.
  • Opt-Out of Marketing Communications: You can unsubscribe from promotional emails or SMS messages at any time by following the instructions provided in the message.

To exercise these rights, please contact us via email or phone.

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to enhance user experience, analyze traffic, and improve site performance. Cookies allow us to:

  • Remember your preferences for a smoother browsing experience
  • Analyze website traffic and user interactions
  • Provide relevant promotions based on browsing behavior

You can disable cookies in your browser settings. However, please note that some website functionalities may not work properly if cookies are turned off.

Third-Party Links & External Websites

Our website may contain links to external websites for informational purposes. Please be aware that once you leave our website, we do not control the privacy policies or security practices of external sites. We recommend reviewing the privacy policies of third-party websites before sharing any personal information with them.

Updates to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in laws, technology, or business practices. Updates will be posted on our website with the latest revision date, and significant changes may be communicated directly to clients. Continued use of our services after a policy update constitutes acceptance of the revised Privacy Policy.

Contact Us

If you have any questions about our Privacy Policy, wish to request access to your data, or need assistance with privacy-related concerns, you can contact us:

Baby Steps 5D Imaging INC.

  • Location: NuCARE Medical Clinic, Room #3, 4302 17 Ave SE, Calgary, AB, T2A 0T4
  • Email: babysteps5d@gmail.com
  • Phone: +1 (403) 629-5559
  • Website: https://babysteps5d.ca

Just One Step Away From Your 5D Miracle!

Have questions or need assistance? Reach out to us; we are just a call, message, or heartbeat away!

+1 (403) 629-5559

babysteps5d@gmail.com

NuCARE Medical Clinic, Room #3

4302 17 Ave SE, Calgary, AB, T2A 0T4

Ultrasound Timings:

8 AM to 10 PM
Everyday

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